See here for detailed delivery & returns info including important shipping updates during COVID-19. All orders are usually ready to despatch within 3 working days of order date, usually sooner. For items showing as out of stock, please allow up to 1 week before these are available to ship. I ship orders 3 times a week (usually Monday, Wednesday & Friday). If you're in a hurry for your products please contact me and I will do my best to accommodate you!
UK:
Delivery aim: within 2-3 working days of order being despatched (i.e. not from date of order!)
- 2nd class standard: £3.00 (order value under £25)
- 2nd class signed: £3.00 (order value £25 - £49.99 or FREE from £50)
- Special delivery: £7.95 (guaranteed next day delivery after despatch except for orders placed Friday - Sunday)
- FREE local delivery for customers in Berkhamsted - please contact hello@apothaka.com before ordering if your order is under £50!
Europe:
Delivery aim: usually within 2 weeks of order being despatched (often sooner) - **allow 4-6 weeks during COVID-19 situation**
- International standard: £5.50 (order value under £20)
- International tracked & signed: £9.95 (order value £20+); *SPECIAL OFFER* FREE over £70 (after discounts applied)
Other countries outside of EU:
- Outside EU, customers will be responsible for any customs / associated fees.
- A tracked & signed service cannot be used for PO boxes or anywhere a signature cannot be taken
- Please be aware that shipping times (even for tracked & signed services) vary considerably by country and cannot be guaranteed as they are dependent on the destination country's postal services / customs processes, so please allow up to 4 weeks from the shipping date before contacting me in the unlikely event that you haven't received your order (I'm unable to send replacement items out or issue refunds before then).
US:
Delivery aim: depends on service used and is subject to customs clearance (this is out of my control!). Standard shipping or express shipping (DHL express) is available:
- International standard: from £6.00 (orders under £20) - usually 2-3 weeks from date of despatch. **Not currently available**
- International tracked & signed / tracked or signed: £14.55 - usually 2-3 weeks from date of despatch.**Allow 6 weeks during COVID-19 situation**
- International express (DHL tracked): £9.95 (subject to minimum order value of £70, otherwise £16.50) - delivery within 2-3 working days of despatch
Rest of world:
Delivery aim: within 2-4 weeks of order being despatched and subject to customs clearance (this is out of my control!). **Allow 4-6 weeks during COVID-19 situation**
- International standard: from £6.00 (only available to certain countries)
- International tracked & signed / tracked / signed: £11.00
DHL express may be available to your country - please contact me for a quote.
If you have any questions about shipping, please contact me at hello@apothaka.com
