Delivery

Delivery is available within the UK and to main worldwide destinations. 

My products are handmade in small batches so I only hold a few in stock at any given time which means you get fresh products! I aim to send all in stock items within 3 working days of placing your order - often sooner. You can still order some of my items that are out of stock - just be aware that you may need to wait up to 1 week before these are available to ship. I currently ship orders 3 times a week (usually Monday, Wednesday & Friday). If you're in a hurry for your products please contact me and I will do my best to accommodate you. 

Rates below are shown for retail customers ordering directly through the site. 

UK delivery:

I aim to minimise shipping costs to give you the best rate, therefore, I offer standard delivery for all orders by Royal Mail 2nd class (Signed For from over £25.00 order value). Please note that where Signed For is used, it is not a fully tracked service, and though you get a Proof of delivery confirmation I cannot offer any guarantees re timescales with this shipping method.

If you want a guaranteed delivery timescale and full tracking, you have the option to select Royal Mail Special Delivery on any order (please note this doesn't cover Saturday deliveries so orders shipped on Friday will arrive on Monday). If you need a Saturday delivery please contact me and I can upgrade the postal service for an extra fee.

UK rates for retail customers are as follows:

 Order value (& weight) Delivery method Cost

Over £50 (max 1kg)

Standard delivery: Royal Mail Signed for 2nd Class  Free

£25.01-£49.99 (max 2kg)

Standard delivery: Royal Mail Signed for 2nd Class £4.00
Up to £25 Standard delivery: Royal Mail 2nd Class £3.00

Any order value (max 1kg)

Royal Mail Special delivery £7.95

 

Delivery to Europe:

Orders up to £25 value will be sent via the standard Royal Mail service. Orders over £25 will be sent via Royal Mail Tracked & Signed - a fully tracked service which aims to deliver within around 5 days of dispatch (though this isn't guaranteed so please allow up to 4 weeks for delivery). Please note this service cannot be used for PO boxes. 

Europe rates for retail customers are as follows:

 Order value Delivery method Cost
 up to £25 Royal Mail Standard (not tracked) £4.50
£25.01+ Royal Mail Tracked & Signed £9.35

 

Delivery to rest of the world:

If you live in the following countries you can checkout automatically through the website:

US, Brazil, Canada, Japan, Singapore, Australia, New Zealand, India

For other countries, before ordering please contact me first for shipping rates as these may vary depending on destination, weight and shipping method. Please note that any related customs fees and duties incurred in your country will need to be handled by you. As a rough guide, delivery rates for retail customers will be as follows (based on US, other countries may be slightly higher):

 Order value Delivery method Cost
up to £25 Royal Mail Standard (not tracked) £5.25
£25.01+ Royal Mail Tracked & Signed £10.55

 

For all countries, please be aware that shipping times (even for tracked & signed services) vary considerably by country and cannot be guaranteed as they are dependent on the destination country's postal services and customs processes, so please allow up to 4 weeks from the shipping date before contacting me in the unlikely event that you haven't received your order. Please note a tracked & signed service cannot be used for PO boxes - contact me before placing an order that needs to be sent to this type of address.